Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Sizing details

The size of the frames are 10"x10" inches and 4.5cm in depth

Custom and personalised orders

If unsure how long your order will take please drop us a message and we will gladly give you an estimate.

Care instructions

Please keep the frames away from heat sources.

For example:

Radiators (Wall hung, Electric, Oil filled)
Fires (Electric, Gas)
Kitchen Appliances (Kettle, Oven, Toaster, Iron, Microwave)

Gift wrapping and packaging

All frames will be despatched in a 12"x12"x5" cardboard box and wrapped several times in clear bubble wrap.

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